Graduate Assistant, Student Success

The Graduate Assistant for Student Success is a position in the Division of Student Affairs working directly with the Chief Officer, Student Success and Academic Engagement and Associate Vice President’s Office under shared supervision.

Job Description

Duties and Tasks:

• Work directly with the Chief Officer, Student Success and Academic Engagement and Associate Vice President’s Office to contribute to, manage, and assist with a wide variety of tasks including data analytics, event planning and operations; problem solving; role modeling for and coordinating the activities for students; marketing; technology use; and other duties as assigned
• Assist the Associate Vice President of Student Affairs with oversight and supervision of the Division of Student Affairs student assistant training program.
• Provide reports and analyze data sets for the Division of Student Affairs.
• Assist with retention efforts, call campaigns, and text message outreach efforts.
• Serve as one of the Division of Student Affairs website editors and correspond with website administrators for the Division of Student Affairs.
• Leverage digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals.
• Use skills developed to increase marketing reach and professionalism.
• Build collaborative relationships with others of diverse backgrounds and abilities, work within a team structure, negotiate and manage conflict.
• Exercise sound reasoning and analytical thinking; use knowledge, facts, and data to solve problems and make decisions.
• Articulate thoughts and ideas clearly and effectively in written and oral forms. Express ideas professionally to others. Use effective communication in marketing, fundraising, and other tasks.
• Participate in University functions, events, committees, etc. as appropriate.
• Provide oversite and support to several email accounts.
• Create marketing materials for social media, events, and divisional departments.
• Represent the institution at internal and external events, as appropriate.
• Assist in day-to-day office operations for the Division of Student Affairs.
• Perform other duties as assigned by the Chief Officer, Student Success and Academic Engagement and Associate Vice President’s Office, or designee.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge:

• Ability to learn, digest and apply knowledge of FERPA, Title IX, Clery Act, and Campus Save Act (including VAWA – Violence Against Women’s Act)

• Demonstrated ability to contribute to the development of creative and innovative programs and services

• Knowledge and appreciation for diverse populations of students with evidence of a commitment to social justice and inclusion
• Knowledge of Microsoft Office Suite and Canva.
• Demonstrated commitment to Catholic Benedictine values and the values of Saint Leo University

Skills:

• Ability to analyze data and provide well-written reports.
• Commitment to student development and student success initiatives
• Possess strong organizational, creativity, and technology skills.
• Able to coach and motivate student employees.
• Ability to analyze complex situations and to make sound judgments and decisions
• Ability to perform with integrity and autonomy in every situation
• Skilled at engaging diverse others - individually and in groups, directly and through writing, social media, and use of technology

Abilities:

• High energy student that excels at conceptualizing and implementing, customer service, community building, communicating in various venues and modalities, effectively engaging students and staff
• Ability to effectively manage interpersonal communication in a team environment
• Ability to balance many tasks and responsibilities simultaneously and consistently meet or beat deadlines
• Ability to manage time and stress for self and others
• Ability to address conflict in a calm, deescalating, solutions focused manner
• Ability to creatively problem solve issues with students, families, and others and work diligently until there is a fair and compassionate resolution

EDUCATIONAL REQUIREMENTS / QUALIFICATIONS / CERTIFICATIONS:

Bachelor’s degree from regionally accredited institution.

Full time enrollment in a Saint Leo University graduate degree program

ENVIRONMENT:

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office, the University, and at various off campus sites including overnight travel, handle various type of media and equipment, and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 40 or more pounds.

NOTICE:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.

Why Work at Saint Leo?

What it’s Like to Work Here:  Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world.  Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center

*Eligibility based on meeting required service period

2025 ICUBA Benefits Guide_St Leo