Clinical Software Trainer, Clinic Operations

Updated: 3 days ago
Location: Buffalo, NEW YORK

Details

Posted: Unknown

Location:

Salary:


Summary:

Summary here.



Details

Posted: 12-Jul-25

Location: Buffalo, New York

Type: Full-time

Categories:


Academic/Faculty
Healthcare Administration

Internal Number: 6375273



Clinical Software Trainer, Clinic Operations
Position Information
Position Title: Clinical Software Trainer, Clinic Operations
Department: Clinic Operations
Posting Link: https://www.ubjobs.buffalo.edu/postings/58002
Job Type: Full-Time
Posting Detail Information
Position Summary
The University at Buffalo School of Dental Medicine is seeking applicants for a Clinical Software Trainer position. The clinical software trainer is responsible for preparing, conducting, and evaluating training programs for clinical software, primarily the electronic health record
(EHR). Coordinates training with subject matter experts as needed. Writes, updates, and maintains
training materials to be used in training programs and as job-specific aids.
Job responsibilities include:

  • Prepare and conduct electronic health record training programs for all faculty, staff, students, and residents.
  • Determine course content according to clinical and academic objectives.
  • Create instructor materials (course outlines, background material, instructional materials, and training aids) for training courses.
  • Execute training sessions, webinars, workshops etc. in groups or individually.
  • Produce training schedules, written/video training aids, and classroom agendas.
  • Creation of reports in the electronic health records
  • Keep and report data on completed courses, absences, issues etc.
  • Evaluate results of training programs, assess training needs, and make recommendations.
  • Ensure the quality and consistency of training programs and materials.
  • Participate in committee meetings for design and planning of clinical software changes.
  • Test and provide feedback on clinical software changes.
  • Work with the Clinical Software Support Specialist(s) to identify and resolve training issues.
  • Assist with the creation and running of reports within the EHR.
  • Assist the Clinical Software Support Specialist(s) when required, acting as both an escalation path for them as well as a backup in case of absence or high workload.
  • Work with IT and electronic health record admin Team to ensure changes being made are communicated and training material is reflective of the current system and configuration.
  • Performs other tasks assigned by clinical operational leadership as needed.

Work Hours: Monday - Friday 8:00 a.m. - 4:30 p.m.
Learn more:

  • Our benefits , where we prioritize your well-being and success to enhance every aspect of your life.
  • Being a part of the University at Buffalo community.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications
  • High school diploma OR equivalent combination of education and experience.
  • Previous clinical dental experience.
  • Prior work experience in a healthcare facility.

Preferred Qualifications
  • Experience in a higher education setting.
  • Strong written and verbal communication skills with outstanding attention to detail.
  • Demonstrated comfort and proficiency in utilizing various technological tools and computer programs, such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and virtual communication platforms like Zoom, Microsoft Teams or equivalent.
  • Professional, friendly and courteous demeanor.
  • Excellent time management skills and ability to multi-task and prioritize work.

Physical Demands
Salary Range
$50,000 - $65,000
Special Instructions Summary
Is a background check required for this posting?
Yes
Contact Information
Contact's Name: Asif Abidi
Contact's Pronouns:
Contact's Title: Senior Director of Clinical Operations
Contact's Email: ahabidi@buffalo.edu
Contact's Phone: 716-829-6434
Posting Dates
Posted: 07/11/2025
Deadline for Applicants: Open Until Filled
Date to be filled: 08/01/2025
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About University at Buffalo
The University at Buffalo (UB) #ubuffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowl¬edge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society. UB is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo. University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
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