Assistant/Associate University Registrar

About Framingham State University:

Framingham State University was founded in 1839 for a singular purpose - meeting a public need to promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it.  Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast. 

FSU currently enrolls about 3,000 undergraduate and 1,200 graduate and professional students, offers 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields, and enrolls 48% BIPOC students and 54% first-generation college students in our undergraduate programs. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism. This commitment has earned FSU seven Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and led to our recognition in the 2024 Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

FSU is ideally situated between Boston and Worcester on land originally stewarded by the Nipmuc people for thousands of years. FSU and the surrounding area are steeped in history, achievement, and innovation and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at www.framingham.edu/careers .

Job Description:

GENERAL STATEMENT OF DUTIES:

The Assistant/Associate University Registrar for Curriculum, Catalog, and Degree Completion plays a key leadership role in managing degree audit processes, curriculum records, and graduation requirements. This position ensures the accuracy and integrity of student records, oversees degree completion processes, and collaborates with academic leadership to maintain compliance with institutional and accreditation standards. Additionally, this position supports the implementation, maintenance, and continuous improvement of the Coursedog Catalog Management tool and assists with the production of the undergraduate and graduate catalogs.

SUPERVISION RECEIVED:

Reports to the University Registrar/Executive Director of Student Records & Registration Services or other senior staff member assigned to the Office of the University Registrar.

SUPERVISION EXERCISED:

May exercise supervision over staff and student personnel assigned to the Office of the University Registrar.

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

• Manages the degree audit process for undergraduate and graduate students, ensuring timely degree clearance and certification.
• Maintains and updates curriculum and degree requirements in Degree Works and Banner, ensuring accuracy in academic records and compliance with University policies.
• Documents and coordinates approved curriculum changes, including updates to program requirements in Degree Works.
• Maintains and updates the 4-year, 5-year, and 6-year program pathways in collaboration with academic departments to ensure alignment with curriculum changes and graduation requirements.
• Assists with the maintenance and functionality of Degree Works and Banner for degree audits and curriculum management.
• Collaborates with IT and the Associate University Registrar for Operations and Systems to improve information workflow automation for curriculum updates and degree audits.
• Works closely with department chairs and program coordinators to verify degree completion requirements.
• Ensures compliance with institutional, state, and federal regulations related to degree completion, student records, and academic policies.
• Assists in maintaining student records in compliance with FERPA and other legal requirements.
• Collaborates on the ongoing use and maintenance of the Coursedog Catalog Management tool, working with academic departments and administrative offices to maintain accurate and up-to-date catalog information.
• Assists with the maintenance and production of the undergraduate and graduate catalogs, ensuring accuracy and alignment with approved curriculum and academic policies changes.
• Supports the University Registrar in overseeing academic standing processes and eligibility for student leadership roles, maintaining communication with relevant campus partners.
• Manages all activities related to diploma processing, degree conferral, and recognition of honors and distinctions.
• Develops and maintains Commencement lists, ensuring accuracy in reporting student credentials.
• Manages processes for students completing graduation requirements, including special cases and appeals.
• Supports the planning and execution of Commencement ceremonies for undergraduate and graduate programs.
• Participates in the preparation of the University Undergraduate and Graduate Catalogs, the RAM Handbook, and other academic resources.
• Serves as the primary records liaison to the Athletic Department, working closely with the Associate Athletic Director to ensure student-athletes meet NCAA and institutional academic eligibility requirements, including monitoring registration, academic standing, degree progress, and satisfactory academic progress.
• Serves as the Secondary School Certifying Official (SCO) for Veterans and Dependents, assisting with VA Enrollment Manager updates and ensuring compliance with federal regulations related to veteran education benefits.
• Works collaboratively with administrative offices to improve student and faculty access to curriculum and degree information.
• Represents the Office of the University Registrar on institutional committees, task forces, and working groups related to Retention and Degree Completion and/or special committees as assigned.
• Other related duties as assigned.
  

WORKING CONDITIONS:

• Primary work is conducted in-person on-campus in an office setting Monday-Friday, 8:30am - 5:00pm.
• May be eligible for limited hybrid work opportunities consistent with the Staff Telework Guidelines.
• Ability to work off hours and on weekends as needed (may include hybrid work access).

Requirements:

MINIMUM QUALIFICATIONS:

For Associate Director/Associate Registrar

• Bachelor's degree required; Master's degree preferred.
• Minimum of six (6) years professional higher education administrative experience in a registrar's office or closely related office area in higher education administration.
• Demonstrated experience with student degree audit systems and curriculum management.
• High-level knowledge of student information systems and associated technologies used to support registrar functions.
• Thorough knowledge of higher education principles, practices, and procedures, including FERPA.
• Knowledge of structure, practices, and procedures of college registrar activities.
• Excellent verbal and written communications skills.

For Assistant Director/Assistant Registrar

• Bachelor's degree required; Master's degree preferred.
• Minimum of three (3) years professional higher education administrative experience in a registrar's office or similar setting in higher education.
• Working knowledge of student information systems and degree audit processes.
• Familiarity of academic policies, records compliance including FERPA, and curriculum support.
• Knowledge of structure, practices, and procedures of college registrar activities.
• Ability to communicate effectively and work collaboratively across departments.
  

PREFERRED QUALIFICATIONS:

• Experience with Banner Student Information System and Degree Works.
• Ability to analyze business processes and identify ways to create efficiencies;
• Experience with catalog and curriculum systems (e.g. Coursedog);
• Ability to interpret policies and procedures to students, faculty, parents, staff, and others;
• Demonstrated commitment to accuracy and data integrity;
• Strong interpersonal skills and the ability to build effective working relationships.

Additional Information:

This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a union title of Assistant Director or Associate, commensurate with experience and credentials. The starting salary range is $60,000-78,000.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.

Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting:

• Cover Letter,
• Resume/CV,
• Equity and Inclusion Statement*,
• Names and contact information for three (3) professional references (references are not contacted automatically upon submission of application).

*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.

For best consideration, please submit application materials by [priority application date]. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu .