Campus Patrol Officer

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Night Shift - 4 nights on 4 nights off
• Continuing (permanent) position
• 12-hour shifts working 7pm to 7am

 Kia hiwa rā, kia hiwa rā! He hiahia, he pūkenga nōu ki te mahi a te Campus Patrol Officer? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do

You will work a permanent night shift (7pm - 7am) on a four-on-four off shift pattern across our two Ilam campuses.  As a Campus Patrol Officer, you will play a critical role in ensuring building security and the safety and well-being of all members of the University community. Your focus will be on providing security with a strong emphasis on empathy, understanding, and a people-centred approach.

 Key Responsibilities

 Ensure building security by checking doors, windows, and gates; monitor closed buildings for unauthorized access.

• Patrol designated areas to maintain the safety and security of staff, students, and visitors, either on foot or via specialized vehicle.
• Stay alert to potential threats or unauthorized persons and take appropriate action, collaborating with the Campus Security Officer (CSO) and Police as needed.
• Conduct routine checks on emergency towers, streetlights, and security equipment, reporting any issues promptly.
• Provide escort services to staff, students, and visitors, offering assistance such as lockout services, jump-starts, and general information
• Assist with transportation of university employees and students as needed, using a University vehicle.
• Maintain clear and efficient communication within the security team and ensure appropriate use of security equipment.
• Respond promptly to emergencies, ensuring the safety of all individuals and following University procedures.
• Participate in emergency preparedness training and contribute to campus drills and exercises.
• Help control campus events to ensure public safety and respond to alarm activations and medical emergencies when needed. 

Mōu | Who You Are

You will be an experienced security professional with:

• Empathy and Customer Service Focus: You are committed to delivering exceptional service, offering support in every interaction, whether it's during routine patrols or emergency situations.
• Excellent Communication Skills: Your ability to connect with diverse people, listen actively, and provide assistance in a compassionate manner is crucial.
• Problem-Solving: You possess the ability to handle a variety of situations and prioritise tasks.
• First Aid Certified or Willing to Learn: Your ability to act quickly and calmly in emergencies is essential.
• Organizational Skills: You can effectively manage multiple priorities, maintain accurate logs and reports, and stay organized during high-pressure situations.
• Must hold a full drivers license
• A minimum of 2-3 years' experience in security or a customer service role, preferably in a medium to large organization.
• A commitment to upholding safety protocols and creating a supportive campus environment.
• NCEA 2/Sixth Form Certificate (NZQA Level 2) or equivalent industry experience
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Mahi Ngātahi | Who You Will Work With

UC is made up of approximately 150 buildings across 87 hectares, covering a gross floor area of 223,000m2  The UC Security team provide a comprehensive 24-hour, 7 day a week security service across the UC campuses. You will report to the Security Manager and work closely with the wider Facilities Management and People and Culture teams.

Ngā Painga o UC | Why UC
Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here .

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc . For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 27th July 2025 (midnight, NZ time)

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz  

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand, then you may also be considered.