Director, Shared Services

• Exciting Opportunity: Director, Shared Services at Swinburne University 
• 5 year fixed-term / full-time position at our vibrant Hawthorn campus
• Attractive Salary | 17% super | flexible/ hybrid options available

Are you a strategic leader ready to make a significant impact on the employee experience at a leading institution? We're looking for a dynamic and experienced Director, Shared Services to lead and shape our core operational teams within People & Culture (P&C). 

Reporting to the Chief People Officer, the Director, Shared Services, you will oversee four key teams: People Assist, Payroll, Academic Workforce Operations, and P&C Systems. Your leadership will drive service excellence and continuous improvement across our people systems and processes, ensuring they remain responsive, efficient, and future-focused. 

This pivotal role will see you collaborating with stakeholders across the University, championing best practice, innovation, and compliance. You’ll lead the governance of payroll and superannuation across the University and its subsidiaries, ensuring accountability, transparency, and excellence in service delivery. 

Key Responsibilities 

• Lead, inspire and develop a high-performing team across core shared services
• Drive continuous improvement in P&C systems and processes
• Ensure governance and compliance for payroll and superannuation
• Partner with stakeholders across the organisation to deliver strategic outcomes
• Contribute to the leadership and direction of P&C as a member of its senior leadership team

If you’re a collaborative and strategic leader with proven expertise in shared services, particularly in payroll, HR systems, and people support and have a strong track record of leading teams through change and continuous improvement, we want to hear from you! 

About You
To be suitable for this role you will need to have extensive experience and demonstrated ability in a medium to large sized organisation, in the key accountabilities below:

• Extensive and proven work experience within HR, payroll and leading teams. 
• Extensive experience in lead large scale and complex projects. 
• A demonstrated ability to think ‘big picture’, imagining future scenarios and creating strategies. 
• Excellent interpersonal skills and experience interacting effectively at an Executive and Senior management level with both internal and external stakeholders. 
• Demonstrated experience in leading large-scale payroll audits. 

• Post graduate qualifications or a relevant combination of qualifications, training and significant experience. 
• Project Management experience.  

Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

To Apply
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.  

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page. 

Please Note: Appointment to this position is subject to passing a Working with Children Check. 

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on talentacquisition@swin.edu.au .  

Applications Close: Monday 28th July 2025 at 5pm.

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance. 

Diversity, Equity and Inclusion 
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology to work together to build a better world. 

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age. 

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership. 

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact at DCR@swin.edu.au or call +61 3 9214 3550. 

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquires about the role can be sent to talentacquisition@swin.edu.au (general enquires will not be answered by phone). 

Victoria’s Commitment to Action: Improving international student employment outcomes
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant. 

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