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use of the following: Microsoft or Apple operating systems, Android or iOS smartphone operating systems, various software such as Microsoft Office 365 & Adobe products. Candidates need to have a basic
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) tools such as Cherwell, ServiceNow, or similar. Strong troubleshooting skills across desktop, web, and mobile platforms (Windows, macOS, iOS, Android). Excellent written and verbal communication
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. Working knowledge of Microsoft Endpoint Management Configuration Manager (MECM) and Jamf. Ability to install applications, configure, and support mobile devices (e.g. iOS, Android) Ability to monitor and
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perform onsite support of Windows, Mac, mobile (iOS/Android) and print devices. Tasks include hardware and software troubleshooting, application installation, asset management, general network support, and
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, including Windows OS, Mac OS, Android, and iOS. Supports Microsoft Windows classroom and student lab computers at the Chicago Booth Hyde Park campus as well as downtown campuses. Builds and tests new computer