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the Infrastructure and Digital division, surfacing operational needs and supporting system-driven improvements. Lead, mentor, and inspire a team of skilled professionals, fostering a collaborative and high-performance
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is responsible for setting the direction and overseeing the performance of the University. Deakin’s distinctive strategic ambition is set out in Deakin 2030: Ideas to Impact. The University has a
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of Medicine Program, School of Medicine, ensuring integration of assessment with campus-based/clinical learning and Unit Learning Outcomes. This role provides key leadership within the Years 1-4 MD assessment
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, high-quality funding applications that reflect Deakin’s community impact. Maintain accurate donor engagement data in the CRM and ensure alignment with Deakin’s philanthropic policies and strategic
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performance analysis and reporting. Identify, recommend, and implement improvements to change processes, including optimising workflows within the service management platform (e.g., ServiceNow). Work
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quality, and foster a customer-focused culture. To be successful, you’ll have: Experience delivering customer service in a deadline-driven, high-pressure environment. Knowledge of employment or payroll
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on stakeholder needs. Undertake a range of administrative tasks in line with university procedures and guidelines such as induction, space allocation, events and seminars. Deliver high-quality customer service
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(duties, functions, commitments, and internal and external activities), input into reports and information on behalf of the Head of School for School based communications Provide high-level secretariat
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Customer Experience division, People Services works closely with People and Culture to provide a high-quality, customer-centric service that is dependable and professional. Together, these qualities help us
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target through the application of best practice processes including the Information Technology Infrastructure Library (ITIL) framework combined with a high level of Information and Communication Technology