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Our team of Customer Service Officers, (internally referred to as City Campus Services Officers) are responsible for providing customer-focused, front-line support services to students, staff and a wide
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management that puts the stakeholder and University impacts front of mind. To Apply Please submit your CV and cover letter addressing your suitability for this position by clicking on the ‘Apply’ link below
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run smoothly. Your responsibilities will include: 1. General administration & operations Provide front-facing support to HDR students, academic staff, and other school stakeholders, including managing
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changes, and managing the testing and implementation of major system upgrades. The role also supports day-to-day operations by enabling front-line student systems support, overseeing incident tracking
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deliverables. Maintain and revitalise legacy in-house solutions. Ensure stable, reliable, and secure delivery of service. What we’re looking for: Demonstrated knowledge and experience of both front and back-end
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and build components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR). Front-end skills (CSS, JavaScript, HTML) are required. React and Typescript are desired
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activities. Work to develop technical hardware and software improvements that will assist the robustness and supportability of the MEA technology to reduce maintenance requirements. Increasingly front face to
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approaches to data collection. From providing front-line customer support and being the public face of sharing CSIRO’s technical knowledge, to contributing to community engagement initiatives & events and
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time to time), and hybrid ways of working About the role The Student Advisor as a member of the STEM College student advice team provides a high-volume, high-quality, front-line, support service
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point of contact at front counter and virtual service points and will provide timely and customer focused service. About you Excellent interpersonal, written and communication skills, including experience