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Field
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. The post holder will primarily focus on one area – front of house, back of house or logistics. The post holder may be required to work in other areas of the business occasionally subject to business need. To
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for ensuring a welcoming and professional front-of-house experience for students, guests, and visitors throughout the year. You will oversee the recruitment, training, and performance of both permanent and
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of customer service. Duties will include assisting with the day-to-day running of the reception under the supervision and guidance of the Front of House Team Leader, responding to daily requests and enquiries
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an academic library, similar information or educational environment is welcomed, although not essential. The successful candidate will: Work as part of the in person, front-line Library User Services Team
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point of contact, working on our busy Visitor Reception and occasionally in the Shop, welcoming visitors, issuing tickets, selling memberships and providing excellent customer service. Main Duties Front
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, support the front-line analysts, improve and document processes and play books, be a deputy to the Security Operations Manager and take a leading role in incident response. About You The successful
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part of the in person, front-line Library User Services Team to deliver high quality customer services, supporting students, staff, and visitors to use Library resources and services. Maintain a
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information is up to date, supporting customers with booking/system enquiries and class cancelations. 16. Assist in training and allow shadowing for new front of house personnel. 17. From time to time, required
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, intervening where necessary to get a student back on track; hardship funding and student advice and student community activities; operating the front desk area to be the first point of contact for students and
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This is an excellent opportunity for a customer focused individual to join our front of house Lodge team who provide a variety of support to the College 24-hours a day, seven days a week throughout