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: Demonstrate an in-depth expertise in 1st - 3rd line support across multiple hardware and operating system stacks and providing ownership in specialist areas when necessary and resolve Helpdesk tickets within
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and data pipeline development. Understanding of security best practices, encryption, and compliance frameworks. Preferred Qualifications: Experience with Kubernetes, Docker, and microservices
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detection systems, encryption, and cybersecurity best practices. In-depth understanding of IT compliance standards (e.g., ITIL, ISO, SOX, COBIT). Comprehensive knowledge of enterprise-level network
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maintain automation scripts (Bash, Python, AppleScript) for deployment and compliance. Monitor and enforce security settings such as FileVault encryption and antivirus policies. Provide Tier 2/3 support and
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for security services such as antimalware protection, encryption, firewall, log management, vulnerability management, intrusion detection, data security and forensics. Participate in the creation, maintenance
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availability during evenings or weekends to ensure smooth execution of these activities. Success in this role requires strong problem-solving skills, initiative, and the ability to manage multiple priorities
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. Success in this role requires strong problem-solving skills, initiative, and the ability to manage multiple priorities independently. The incumbent will demonstrate excellent organizational and
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, data encryption, printer and other device drivers, peripheral connection technologies and devices that use USB, FireWire, serial, parallel, and Thunderbolt; numerous email clients, web browsers, and
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software, and OS-level firewall technologies Experience supporting Active Directory services and processes in a multi-server, heterogeneous environment Experience with client encryption and virus protection
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for physical and logical disk management, data encryption, printer and other device drivers, peripheral connection technologies and devices that use USB, FireWire, serial, parallel, and Thunderbolt