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Customer Service: Interact professionally with staff from various campus units during deposit collection Address basic inquiries and escalate complex issues to the supervisor Maintain confidentiality
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order to diagnose, evaluate and resolve complex problem situations. The IT Support Analyst will also perform root cause analysis, develop documentation for typical problems and recommend procedures and
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with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to develop systems that integrate fiscal planning with instructional needs Ability
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the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Proficiency in IT systems, data management, and problem-solving in a fast
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Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft
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proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Exceptional strategic thinking and analytical abilities Manage competing demands and adapt