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to students in a multichannel environment, issuing timely, consistent, and accurate course and program advice and information, across all College modes and locations. This position deals effectively with
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of correspondence management systems in a large and complex environment. Capability in marketing support that would include PR development and merchandising support. Strong computer literacy including word processing
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problem-solving skills and ability to organise, plan and manage complex tasks, work to deadlines, plan, effectively allocate resources, initiate and see activities through to completion, and evaluate and
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to exceed our customers’ expectations. The Student Advisors in Student Connect will deliver quality service and advice, timely responses, complex issue resolution, case management, and referral to other
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employers. You will lead teams who support learning and teaching innovation in program delivery across the College of Vocational Education’s five industry clusters, and collaborate seamlessly with central
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who translate complex business needs into effective and efficient cloud solutions. They are expected to be hands-on while also providing technical leadership and mentorship to multiple teams. About You
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may have responsibility for program management within the School, College and University and external to the University, as appropriate. To be successful for this position, you will have: Experience in
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About The Role The Program Director for the Enabling Services Reform (ESR) program holds a strategic leadership position, responsible for delivering complex projects and programs on time, within scope
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with complex enquiries. You will coordinate resources and rostering, manage quality assurance, monitor performance and provide coaching and training to ensure the team is competent and confident in
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deep technical experts but also pragmatic visionaries who translate complex business needs into effective and efficient cloud solutions. They are expected to be hands-on while also providing technical