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complex organisations. You will have excellent communication, stakeholder management and networking skills to influence and engage a diverse and vibrant community within the University. You will conduct
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has many thriving staff networks that you would be welcome to join, including a Black, Asian & Minority Ethnic Staff Network, Enfys (for LGBT+ staff), Disability Staff Network, Neurodiversity and
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and compliance with regulatory criteria, adapting these according to changes in workload and stakeholders’ requirements Develop networks across the department, University and external organisations
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projects to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood
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entitlements. Using the University’s Service Desk system, you will respond to requests for network account creation and troubleshoot issues relating to access of IT resources. You will liaise with the Identity
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complex information effectively and professionally to a range of customers with varying levels of understanding. Ability to explore customers’ needs and adapt the service you provide accordingly to ensure a
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. Use judgement and creativity to suggest the most appropriate course of action for student mentoring and academic skills and ensuring complex and conceptual issues are understood. Investigate and analyse
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- Public Involvement Officer, DECIPHer Cardiff University School of Social Sciences is seeking to recruit a Public Involvement Officer to work within Centre for Development, Evaluation, Complexity and
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judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood Take responsibility for resolving issues independently
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that are more complex and those referred by Library Assistants and referring any queries that cannot be resolved immediately to the appropriate technical support staff; guide customers in the use of electronic