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Education: Bachelor’s degree in relevant field required Experience: Minimum 5 years of relevant experience required Knowledge, Skills and Abilities: Operational Management: Optimizes day-to-day operations and
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NICE in Contact reporting data for purposes of optimization and makes adequate adjustments to ensure proper coverage. Analyze required departmental data (NICE in Contact, OR Utilization, Etc.) and
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application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues. Core
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and enforces policies that optimize stakeholder and client experiences. Facilitates executive-level client forums and feedback sessions to inform service strategy. Owns the strategic relationship with
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roadmap, aligning platforms such as CRM, CMS, AI, marketing automation, and optimization tools to institutional priorities. Integrate artificial intelligence and automation across systems to enhance
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regulations. Accounts for the collection of data to ensure performance improvement and optimal customer service standards. Assures all staff meet mandatory continuing education requirements and yearly hospital
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, respectful, and culturally competent care Deliver optimal care in a cost effective manner Learn to respect patient’s desire and wishes regarding their care particularly when dealing with terminally ill cancer
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Abilities: Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness. Organizational Development: Ability to implement strategies to improve organizational
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optimization. This role is expected to leverage Project/Performance Improvement (PI) principles (e.g., Lean Six Sigma, PDSA, and Industrial Engineering) and Project Management (PM) principles and tools that will
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physicians, will coordinate and optimize patient care while concurrently fostering the academic development of the team members. Duties will be divided 60% clinical effort and 20% research, 10% administrative