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. Collecting, analysing, and reporting on data and insights to inform and strengthen strategic decision-making. Engaging with stakeholders to support university-wide programs, student services, and community
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governance while ensuring compliance with University policies. Manage enquiries and confidential information with professionalism, supporting effective communication between staff, senior leaders, and external
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Adviser (Contact Centre), you will: Provide information, advice and support to students Contribute to the implementation of strategies and programs to improve the student experience and contribute
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and influencers Establish and maintain strong relationships with secondary school careers advisors and key internal stakeholders Provide exceptional customer service by offering accurate information
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efficient administration. Offer clear advice and referrals while building strong, positive stakeholder relationships. Communicate key information clearly, ensuring messages are understood and meet audience
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accounting within a large complex environment is highly desirable. Advanced proficiency in Microsoft Excel and experience with financial software and data visualization tools (e.g., Tableau, Power BI). Here's
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supporting the success of Faculty Services and the University. You will provide high-quality administrative support, manage information with accuracy, and ensure effective communication across the Division
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seek to identify ways to serve the customer better. Strive for excellence and regularly consult with clients to clarify who requires the information, the purpose for which it is required, criteria
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on personal emotional wellbeing. Adapt well to change and displays a positive outlook in stressful situations. Actively seek information to better understand the customer’s perspective, follow through and
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for excellence and consult regularly with staff/students/stakeholders to clarify who requires the information, the purpose for which it is required, criteria for success and where and when advice and