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Manager. Track and manage data. Safety Specialist (In addition to the above): Lead and assist with incident investigations to determine causes and devise preventive measures, facilitating in a positive and
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AA, Section 508, and ADA Title II. Support, guide, and maintain digital accessibility workflows, working across departments to identify priorities, track progress, and document outcomes. Support the
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providing student data to our call center staff, migrating applications from a CentOS server to RedHat Enterprise Linux 9, and a Vue.js application to track stipends and financial aid submitted by departments
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experience. Preferred Qualifications Two years of prior experience in mail services, shipping/receiving, or customer service Basic computer skills, including Microsoft Office Suite and mail shipping/tracking
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Mail Operations: Receive, sort, and distribute incoming mail and packages to university departments, student housing, health system, and offices. Accurately log and track packages using mail software
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Analytics team to manage Donor Experience Officer (DXO) portfolio changes (removals, additions, referrals). Review and organize DXO prospect lists; make data-based recommendations for outreach. Tag and track
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, as well as University policies. Implement technologies and systems that streamline mail tracking, student notifications, and delivery accuracy. Collaborate with the Print Mailroom to coordinate
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publish finding aids and digital objects, create and implement digitization workflows in accordance with national standards, help identify materials for digitization, and perform legacy processing as needed
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to improve satisfaction and operational efficiency. Service Request and Incident Management Tracking and Troubleshooting: Monitor the ServiceNow ticket queue to ensure customers’ requests are being managed in
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skills, customer service best practices, and troubleshooting processes. Managing team resource scheduling and time off requests. Service Request Tracking and Troubleshooting: Monitor the ticket queue