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from customers Document customer enquiries and problems accurately and timely using our Customer Relationship Management (CRM) system Manage problem recognition, evaluation, resolution and follow-up
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Summary This is a hybrid position based in the San Diego office and responsible for all financial planning & analysis activities. The person in this role will build an effective long range planning
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for the installation, maintenance, and repair of Bionano’s complex Optical Genome Mapping systems. The FSE plays a crucial role in providing top-tier support to an assigned customer base and actively contributes
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role will be responsible for directing the activities and processes of our field-based data analysis, assay training, and application support teams. This role has global impact and responsibilities and
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uptime. This key management role will be responsible for directing the activities and processes of our field-based service engineers. This role has global impact and responsibilities and will be a key
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objectives (25%). Manage month-end financial close activities and reporting. Includes, tracking, booking, reporting, and sharing financial performance on standard costing, Inventory, CapEx, royalties
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seminars. Proven track record with winning business and establish long term customer relationships. Ability to travel and work independently or remotely. Education, Certifications, Licenses Education (Level
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multimeters, light power meters, and general lab instrumentation Familiarity with formal reliability engineering concepts Familiarity with DFMEA and PFMEA analyses Education, Certifications, Licenses Education
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site : 90% Home Office: Manage database cleanup and organization, Follow up and respond to tenders. Ongoing Responsibilities : Travel: 30-40% : Home Office: 60-70% : Actively seek out leads and transform