Patient Referral Coordinator - PACC

Details

Posted: Unknown

Location:

Salary:

Summary:

Summary here.

Details

Posted: 09-Apr-26

Location: New York, New York

Type: Full-time

Categories:

Staff/Administrative

Internal Number: 556521

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $66,300 - $68,300

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Department of Medicine, Division of Pulmonary, Allergy & Critical Care Medicine seeks a Patient Referral Coordinator to support patient referral processing via the Epic work queues in accordance to departmental standards.

Responsibilities

• Monitor referral work queue and ensure information on incoming referrals is accurate and that the patient?s symptoms appropriately reflect the requested treatment.
• Liaise with referring providers to inform and encourage patients to schedule referrals, introduce your providers, and educate them of your services.
• Assist with referral process to ensure equitable distribution among providers and reduce referral errors.
• Prioritize referrals based on clinical priority and provider availability.
• Work with designated Attending/RN screener for undifferentiated diagnosed patient referrals.
• Coordinate and provide support for all referral appointments as established by practice protocols.
• Maintain current knowledge of insurer referral/authorization requirements.
• Have a working understanding of the patient population and demonstrate cultural awareness and sensitivity.
• Consistently monitor clinic schedules to ensure maximized scheduling.
• Fills available/open timeslot including those appointments canceled and/or rescheduled.
• Ensure the patient referral is properly linked to the appointment.
• Update the referral scheduling record status with each new development.
• Perform additional related duties as assigned.

Minimum Qualifications

• Bachelor?s degree or equivalent in education and experience
• Effective verbal and written communication skills
• Ability to work independently as well as part of a team
• Excellent organizational skills with ability to manage competing priorities

Preferred Qualifications

• Related experience in patient referral process and/or patient scheduling

Other Requirements

• Successful completion of applicable compliance and systems training requirements

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

Create a Job Match for Similar Jobs
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.
Connections working at Columbia University
More Jobs from This Employer
https://main.hercjobs.org/jobs/22186839/patient-referral-coordinator-pacc
Return to Search Results