Manager, Administrative Services (Hybrid) - Office of Education

Scheduled Hours
40

Position Summary
Supports the goals and objectives of the Office of Education (OE), provides a high level of service and contributes to defining and maintaining best practices of management across domains of administration and human resources for the Office of Education. In collaboration with Director of Education Administration, seeks to maintain a culture of accountability by seeking points of interface and integration throughout the medical education continuum. Implements and contributes to the maintenance of standard processes, project templates, tools, and guidelines to support the application of a standard policies, developmental programming, and project management methodologies across the Office of Education. Has primary oversight of relevant human resource information systems and administrative transactions, and shared oversight of risk mitigation activities for the entirety of the Medical Education enterprise. Supports and leads operational efficiency efforts to maintain a sustainable work environment.

Job Description

Primary Duties & Responsibilities:

• Supports a full range of administrative and human resources functions for the Office of Education in a manner that is aligned with operational and capital budgets, WUSM, and the Office of Education’s strategies and goals. Assists Director of Education Administration and Leadership Team in defining components of mission-based efforts, including participation in the assessment of required human capital, dedicated technology, physical space, and other expenses as necessary to support the Office of Education’s missions and vision.

• Manages the Office of Education's Human Capital Management (HCM) functions. Oversees bi-weekly and monthly payroll, stipend payments, data modifications, reporting, and other HCM-related tasks. Coordinates recruitment processes with hiring managers, curates job descriptions and maintains OE’s job hierarchy in alignment with the distinct roles and responsibilities of the units supporting medical education. Works to enhance the efficiency of internal and external HCM processes, including data changes and transaction management. Collaborates with the Director of Finance to conduct cost allocation audits, ultimately responsible for the accuracy and maintenance of all OE cost allocations, ensuring effective communication of changes to external stakeholders as necessary.

• Works in tandem with the Director of Education Administration to manage the administrative and people operations of the Office of Education. Leads and contributes to various OE initiatives and projects, encompassing staff engagement, development, and retention strategies, streamlined onboarding procedures, internal OE policy review and creation, process documentation and mapping, strategic planning, and other needs as necessary in the support of OE's missions and objectives.

• Collaborates with the Director of Education Administration to drive the execution of critical initiatives and activities in support of the Office of Education's missions and objectives. Provides leadership to committees and projects related to OE initiatives, including but not limited to the development of comprehensive project plans detailing key data elements, task priorities and assignments, timelines, and milestones. Manages project tasks crucial to success, anticipates changes in project scope, and proactively takes steps to reassess, renegotiate, and revise project responsibilities, proposals, contracts, and budgets.

• As needed, provides cross-coverage to OE Finance team to support general financial transactions including, but not limited to, budget support, reporting, billing, etc.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Computer Literacy, Confidentiality, Databasing, Interpersonal Communication, Multitasking, Oral Communications, Organizational Savvy, People Oriented, Prioritization, Sound Judgment, Spreadsheets, Supervision, Word Processing Software, Written Communication

Grade
G10

Salary Range
$49,700.00 - $82,100.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.