Business Analyst

__________

DIGITAL SERVICES DIVISION | RATONGA MATIHIKO
INFORMATION SYSTEMS | TE POUTOKO TUKUTUKU

•    Large-scale digital transformation projects.
•    Fast-paced environment with diverse challenges.
•    Career growth opportunities and tertiary study benefits.
•    Family-friendly employer with on-site childcare.
•    Flexible work arrangements for work-life balance.
•    Top 10 IT site in NZ.

The role | Te mahi

The University of Otago is a progressive organisation at the forefront of digital transformation, modernising our enterprise systems portfolio. We are seeking a Business Analyst to join our Continuous Improvement Value Stream, where you’ll help shape and deliver improvements to the Student Management System.

In this role, you’ll work within a scrum team, contributing to sprint-based delivery and continuous improvement of the Student Management System. You’ll partner with stakeholders across the University to gather insights and turn them into impactful solutions that enhance the student journey.

Key tasks of the role include:
•    Analyse business needs, processes, and systems to identify opportunities for improvement.
•    Gather, document, and manage requirements—from current state through to future solutions.
•    Work with stakeholders to run workshops, ask the right questions, and prioritise needs.
•    Translate business requirements into clear, actionable outputs for delivery teams.
•    Contribute to user-focused solution design and improved digital experiences.
•    Support testing and implementation to ensure solutions deliver real value.
•    Help ensure initiatives align with broader business goals and roadmaps.

We’re one of the country’s largest employers, and we’re here to stay. We know it’s our people who best set us up for success, and we’ll back you to succeed as well.

Your skills and experience | Kā Pūkeka Me Kā Wheako

You enjoy working with people, asking the right questions, and turning complex problems into clear, practical solutions.

To succeed in this role, your toolkit will include:
•    Experience in business analysis, including requirements gathering and process analysis.
•    Strong communication skills—you can engage stakeholders and translate needs clearly.
•    Confidence facilitating workshops and working through ambiguity.
•    A structured, analytical approach with attention to detail.
•    Experience contributing to projects or system enhancements.
•    Exposure to an agile software enhancement delivery environment (preferred).

About our Team | Mō Te Tīma

At the University of Otago, we’re dedicated to empowering the future thinkers of New Zealand, fostering a collaborative environment where passion and innovation thrive. Located in the vibrant city of Dunedin, you'll discover the perfect blend of professional fulfilment and lifestyle balance.

Join our team and unlock a wealth of opportunities for personal and professional growth, as we continue to shape the landscape of education and innovation in New Zealand.

Further details | Pūroko

This is a full-time (37.5 hours week), permanent position, located in Ōtepoti, Dunedin.

The appointment range for this role is $85,057 to $92,174. Top of range $97,508.

You must have the right to live and work in New Zealand to apply for this position.

The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people, and behaviours. This means that we honour Te Tiriti o Waitangi and that the contributions of staff with diverse backgrounds, experiences, skills, and perspectives are valued and respected.

For more information, please contact Claire Townsend via the contact details below.

Application | Tono

To submit your application (including CV and cover letter) please click the apply button. Applications quoting reference number 2600505 will close on Wednesday, 22 April 2026.

Applications may be reviewed once they are received. The University reserves the right to close this vacancy at any time. 

Additional Information

Contact: Claire Townsend

Position details: Job Description

Further Information: Department Website

Create an email with a link to this vacancy: Create email

Location: About Dunedin

Primary Location
 NZL-SI-Dunedin
Employment Status
 Permanent 
Salary Level and Range Digital Specialist Band C (Range of Appointments $85,057 to $92,174, Top of Range $97,508)
Organisation
 Information Systems
Job Function
 Business and Systems Analyst